Who We Are

At Lead Tracker, we specialize in helping small and medium businesses grow through smart, personalized digital marketing strategies. Our mission is to provide tailored solutions that focus on lead generation, management, and follow-up, empowering our clients to thrive in their industries. From creating high-impact social media ads to managing sales funnels, we offer a full suite of services designed to drive results and maximize ROI.What sets us apart is our collaborative approach. We believe in working closely with our clients to understand their unique challenges and goals, ensuring we deliver custom strategies that fit their needs. Whether you’re a gym, soccer academy, doctor, or real estate agent, Lead Tracker is here to help you connect with the right audience and turn leads into loyal customers.

8

COUNTRIES

30+

CLIENTS

$550,000

AD SPENT in 2024

$1,1M

IN REVENUE GENERATED

Our Story: How Lead Tracker Was Born

David began developing EMS studios in the United States after successfully expanding the franchise in France and Switzerland. However, his journey was not without challenges. Upon arriving in Miami, David had several frustrating experiences with marketing agencies. Despite working with both small and established agencies, the results were consistently disappointing. Communication was poor, the quality of work did not meet expectations, and the outcomes were far from satisfactory. This created serious risks for his business, as marketing was a critical part of the studios’ growth and success.

At the time, Charles was working as a trainer at one of David’s EMS studios. When Charles had to return to France to renew his visa, he unexpectedly became stuck there for eight months. Faced with ongoing marketing struggles, David decided to assign Charles the task of managing the studio’s marketing efforts. Charles drew upon his academic background, which included a Bachelor’s degree in Sports Management and a Master’s degree in Business Management, and several certifications under his belt, he was well-prepared to take on the challenge. Charles focused on creating ad campaigns and setting up automated systems to streamline operations. The results were transformative. Not only did the marketing strategies drive growth for the initial studio, but they also paved the way for the successful opening of additional EMS studios across the United States. Charles took on the marketing responsibilities for these new locations as well, delivering consistently strong results.

Recognizing the success of their marketing efforts and the need for reliable services in the industry, David and Charles decided to officially launch Lead Tracker.

For over two years now, our company has specialized in providing results-driven marketing solutions tailored to businesses’ needs. What began as a necessity to overcome challenges in our own business has grown into a mission to help other entrepreneurs achieve their goals and thrive.

Meet the Team of Professionals

David Serrano

Co-Founder & CEO

David is the co-founder of Lead Tracker Agency, with experience developing a successful ElectroStimulation fitness franchise in Europe and the US. He now helps businesses grow by focusing on clear development strategies and effective marketing. With his hands-on experience and practical approach, David is dedicated to guiding clients toward success, helping them overcome challenges and stand out in competitive markets.

Charles Joubert

Co-Founder & COO

Charles is the co-founder of Lead Tracker Agency, with a background in sports management and an MBA. He oversees all marketing development and manages the daily operations across the agency’s departments. With a focus on growth and efficiency, Charles ensures everything runs smoothly while helping clients achieve their business goals. His leadership and dedication ensure the agency consistently delivers high-quality outcomes for every client.

Humza

Commercial Director

As the Commercial Director of Lead Tracker Agency, Humza Rafique leads the sales and business development efforts for our CRM SaaS platform, which is designed specifically to help business thrive through lead generation and customer retention. With a background in both technology and business strategy, Humza brings a unique blend of expertise to help businesses streamline their operations and improve member engagement.

In addition to driving sales and growth, Humza is also committed to providing exceptional support and building long-term relationships with clients. Outside of work, Humza enjoys playing golf, having been a former professional golfer, in addition to keeping up with sports and is always looking for new opportunities to connect and collaborate with like-minded professionals.

Luisa

Marketing Director

Luisa is a talented marketing director with expertise in customer service, content creation, and social media management. She is passionate about creating innovative strategies that deliver real results. With a unique blend of creativity, strategic thinking, and dedication, Luisa helps clients build strong connections, grow their audiences, and achieve their goals. Her commitment to empowering brands ensures they stand out and thrive in today’s competitive market.

Coline

Director of Digital Strategy

Coline began her journey in Video Editing and Social Media Management during the pandemic as a college student seeking extra income. What started as a hobby evolved into a passion for content creation, leading her to help clients enhance their brand presence. Specializing in video editing, social media strategy, and viral content like Instagram Reels, Coline now works with Lead Tracker Agency to drive engagement and create compelling content that resonates with audiences.

Gabrielle

Director of Call Center

Gabrielle leads a team of over 10 agents with dedication and expertise. She ensures every client interaction is handled with professionalism, care, and attention to detail.

With a strong focus on managing leads effectively, Gabrielle supports her team in delivering exceptional results across various industries. Gabrielle takes pride in helping businesses thrive by ensuring her team delivers excellent service at every step.

Jake

Director of AI

Jake is a skilled AI specialist with a passion for developing innovative, high-performing solutions. With expertise in artificial intelligence and data-driven strategies, he helps clients streamline processes and achieve their goals. Combining analytical thinking with creativity, Jake designs AI systems that are both effective and future-ready, ensuring clients succeed in the ever-evolving tech landscape.

Matthew

Meta Ads Specialist

Matthew is a Meta Ads specialist who creates effective ad campaigns that help businesses grow. He knows how to target the right audience, design eye-catching ads, and improve results over time. By using both data and creativity, Matthew helps businesses get more customers and make the most of their advertising budget.

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